Privacy Policy

Anchor & Ascent Sober Living ("Anchor & Ascent," "we," "us") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. It applies to this website only. Resident records and in-home information are governed separately by our resident agreements and our operating policies, including the NARR Code of Ethics.

Information we collect

We collect information in two ways:

• Information you give us. When you use our contact form, call, or text, you may share your name, phone number, whether you're seeking sober living, a family member, or a referral partner, and any details you choose to include in your message.
• Information collected automatically. Like most websites, we collect basic, non-identifying usage data (such as pages viewed, general location, browser type, and referring links) through cookies and analytics tools to understand how the site is used.

How we use your information

We use the information you provide to respond to your inquiry, discuss fit and availability, and follow up about sober living at Anchor & Ascent. We use automatically collected data to operate, secure, and improve the website. We do not use website inquiries to make decisions about anyone's medical care, and we are not a treatment provider.

How we share your information

We do not sell your information, and we do not share it for third-party advertising. We share information only with:

• Service providers who help us run the site. Our contact form is delivered by a third-party form service (FormSubmit), and site analytics are provided by Google Analytics. These providers process data only to perform their service.
• Legal and safety requirements. We may disclose information if required by law, or where necessary to protect the safety, rights, or property of residents, staff, or the public.

Confidentiality

We understand that reaching out about recovery is sensitive. We keep the information you share private, use it only for the purposes described here, and limit access to the people who need it to respond to you. Once someone becomes a resident, additional confidentiality protections apply under our resident policies and applicable law.

Cookies & analytics

This site uses cookies and similar technologies for basic functionality and analytics. You can control or disable cookies through your browser settings; some features may not work as intended if you do. You can also opt out of Google Analytics using Google's browser add-on.

Data retention

We keep inquiry information only as long as needed to respond to you and for reasonable follow-up, unless a longer period is required by law. You may ask us to delete your inquiry information at any time.

Your choices

You may ask us to access, correct, or delete the information you've shared through the site, and you can opt out of further follow-up at any time. Just call or text us and we'll take care of it.

Children

This website and our sober living homes are for adults. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy from time to time. When we do, we'll revise the effective date above.

Contact us

Questions about this policy, or want us to update or delete your information? Call or text (561) 878-0700.